Question 1

How does Guazi ensure the condition of used electric vehicles like the JAC iC5 is accurately represented?

Accepted Answer

Guazi implements a rigorous 300-point inspection for every vehicle, providing a transparent condition report. The platform's after-sales policy also supports disputes, requiring claims to be submitted within three working days of warehouse arrival with photo/video evidence.

Question 2

What is the typical delivery timeframe to African/Middle East ports for a vehicle purchased on Guazi?

Accepted Answer

Most vehicles shipped by Guazi reach their destination port within 35 to 45 days. The shipping process begins within 10 days after receiving full payment and compliant documents.

Question 3

Are the prices on Guazi fixed, and what additional fees should I budget for as an overseas buyer?

Accepted Answer

Yes, all vehicle prices on Guazi are listed in fixed U.S. dollars, protecting against exchange rate fluctuations. In addition to the FOB price, buyers should budget for export handling, a platform service fee, and any local destination port and duty charges.

Question 4

What happens if the delivered vehicle has a major undisclosed defect upon arrival at my warehouse?

Accepted Answer

Within three working days of the vehicle's arrival at your designated warehouse, you must submit a report with evidence to Guazi. A mutually agreed third party will then verify the issue, and Guazi will assist with a replacement or return according to their after-sales policy.

Question 5

How transparent is the final cost when winning a Guazi auction? Are there any hidden charges?

Accepted Answer

Final costs are transparent. For sealed-bid auctions, you pay the second-highest bid price. In all cases, you will receive a final trade total price after winning, which includes the vehicle price, export handling fee, and the platform service fee comprising transaction commission, gate fee, online technology fee, and buyer service fee.

Question 6

What documents does a business need to start participating in Guazi auctions?

Accepted Answer

Businesses must submit their business license and a storefront photo (or photo of business premises) for account approval. A minimum security deposit top-up of USD 500 is also required to start bidding.

Used JAC iC5

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