Question 1

Are all vehicles on Guazi inspected and tested before listing?

Accepted Answer

Yes, Guazi implements a comprehensive 300-point inspection for each vehicle to assess its condition. This detailed report, including photos and videos, is provided upfront to ensure transparency for international buyers.

Question 2

What is the FOB price and what does it include?

Accepted Answer

The FOB price includes the final vehicle price, the Export Handling Fee (covering domestic transport to port, port handling, pre-shipment checks), and the Platform Service Fee. It does not include overseas shipping, customs duties, or specific document attestations.

Question 3

How are auctions conducted on Guazi and what are the payment rules?

Accepted Answer

Guazi operates live and sealed-bid auctions. After winning, you must pay a $300 deposit within 72 hours and a 30% total deposit within 10 days. Delays incur a $20 daily fee, and the order may be canceled after 7 days of non-payment.

Question 4

How does Guazi handle vehicle condition disputes after shipment?

Accepted Answer

You must request an inspection or file a dispute within three working days of the vehicle arriving at your warehouse, with photo/video evidence. If a major, undisclosed discrepancy is confirmed by a mutually-agreed third party, Guazi will assist with a replacement or return.

Question 5

Can I choose my own shipping company for the vehicle?

Accepted Answer

Yes, under FOB terms, you are responsible for designating the logistics provider and managing the freight. Under CIF terms, Guazi or its partner handles the freight forwarding.

Question 6

How long does it typically take to receive a vehicle after purchase?

Accepted Answer

Most vehicles are shipped within 10 days after full payment and document completion. The total transit time to destinations in regions like Africa, the Middle East, or Central Asia is often between 35 to 45 days.

Question 7

What happens if my vehicle is damaged during transit?

Accepted Answer

Guazi assists buyers in filing claims with the carrier for any loss or damage that occurs during the shipping process. The responsible party (buyer under FOB, Guazi under CIF) will cover associated storage or handling costs related to the claim.

Question 8

Are the prices on the website fixed, and are they in USD?

Accepted Answer

Yes, all vehicle prices on Guazi are fixed in U.S. dollars, which protects buyers from exchange rate fluctuations from the moment a bid is placed.

Used JAC iEVA60

Reach A Car Buying Consultant

FAQs

People also search for