Question 1

What is the shipping timeframe and process for a JAC Ruiling purchased from Guazi?

Accepted Answer

Guazi ships vehicles within 10 days after receiving full payment and compliant documents. The total delivery time to most global destinations is typically 35-45 days, with shipping documents and customs assistance provided.

Question 2

How does Guazi ensure the quality and condition of the used JAC Ruiling vehicles?

Accepted Answer

Guazi implements a rigorous 300-point inspection on each vehicle as a standard procedure. This ensures all vehicles meet a verified quality standard prior to being listed for auction or direct sale.

Question 3

What happens if there is a discrepancy in the vehicle's condition upon arrival?

Accepted Answer

Buyers must request an inspection or raise an objection within three working days of the vehicle's arrival at the warehouse, providing a report with photo and video evidence. Guazi will assist in arranging a third-party confirmation and facilitate a replacement or return for major undisclosed defects.

Question 4

How does the auction deposit and payment process work on Guazi?

Accepted Answer

A minimum security deposit of $500 is required to start bidding. After winning an auction, a $300 initial payment is due within 72 hours, followed by a 30% deposit within 10 days. The full process is designed to secure the transaction for both parties.

Question 5

What fees are included in the final FOB price for a vehicle on Guazi?

Accepted Answer

The FOB price includes the vehicle price, a consolidated export handling fee, and the platform service fee. Additional fees for certifications or document courier services are listed separately and not included in the base FOB price.

Question 6

What advantages does Guazi offer for international B2B buyers compared to local markets?

Accepted Answer

Guazi provides access to a high-volume inventory with transparent pricing in USD, comprehensive export documentation handling, and established logistical pipelines that are often more cost-effective for bulk procurement than sourcing from fragmented local markets.

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