Question 1

What is the maximum age or mileage for a vehicle to ensure reliability for export to my market?

Accepted Answer

To ensure reliability for export, Guazi recommends focusing on vehicles that are younger than 10 years and have less than 250,000 kilometers. Our inspection process performs over 300 checks, which is critical for vehicles being shipped internationally to reduce the risk of mechanical failure upon arrival.

Question 2

How does Guazi ensure the vehicle condition matches the online description?

Accepted Answer

Guazi implements over 300 refined inspection procedures for each vehicle on the platform, covering mechanical, electrical, and bodywork. This detailed report is provided upfront, and we guarantee all vehicles are as described, supported by our international after-sales policy which handles disputes for major discrepancies.

Question 3

What are the delivery times for vehicles from Guazi to my location in Africa or the Middle East?

Accepted Answer

Guazi ships within 10 days after receiving full payment and compliant documents. Typically, transit and delivery to major ports in Africa or the Middle East are completed within 35 to 45 days, depending on the destination and shipping method selected (FOB or CIF).

Question 4

Can you explain the complete cost breakdown after winning a bid?

Accepted Answer

Yes. The final cost for business buyers on Guazi includes the winning bid price, an Export Handling Fee for domestic transport and port prep, and the Platform Service Fee. The Platform Service Fee is calculated as Transaction Commission + Gate Fee ($79 USD) + Online Technology Fee (based on price tier) + Buyer Service Fee ($150 USD, currently free).

Question 5

What happens if a vehicle arrives at the destination with damage from shipping?

Accepted Answer

Guazi assists buyers in filing claims with the designated shipping carrier for any loss or damage incurred during international transport. The associated storage or re-handling costs are the responsibility of the liable party, which Guazi helps to determine based on the shipping terms (FOB or CIF).

Question 6

What is FOB and how does it work on Guazi compared to other shipping terms?

Accepted Answer

FOB (Free On Board) means the buyer is responsible for the main international freight and insurance costs. On Guazi, under FOB terms, the buyer designates the logistics provider, while Guazi handles all costs up to the vehicle being loaded onto the ship at the Chinese port. This often provides more flexibility and control over the shipping line for experienced international dealers.

Question 7

Is the $300 USD reservation deposit refundable?

Accepted Answer

Yes, the $300 reservation deposit is fully refunded if the vehicle fails to meet export requirements. However, it is forfeited if the buyer cancels the order without a platform-validated reason. After paying the $300, the buyer has 10 days to complete the 30% vehicle deposit; delays incur a $20 per day late fee.

Used Acura ZDX

Reach A Car Buying Consultant

FAQs

People also search for

Resource

Get Support

About Us

Global Website