Question 1

What is the general price range for vehicles on the Guazi auction, based on the available models?

Accepted Answer

Guazi auction vehicles, including models like the CHANGAN KUAYUE Wang X5, cover a competitive market spectrum. The final FOB price is transparently broken down to include the vehicle price plus a consolidated export handling fee, a platform service fee, and any required documentation costs.

Question 2

How does Guazi ensure the vehicle condition is accurately represented before shipping?

Accepted Answer

Each vehicle sourced from Guazi undergoes over 300 inspection procedures by certified inspectors. Major undisclosed defects identified after arrival can be reported within three working days, and Guazi will assist with a dispute resolution process for confirmation, replacement, or return.

Question 3

What is the typical process and timeline for shipping a vehicle after winning an auction on Guazi?

Accepted Answer

Guazi ships the vehicle within 10 days of receiving full payment and compliant documents, with delivery to most destinations within 35-45 days. Under FOB terms, you can designate your own logistics, while under CIF, Guazi appoints the freight forwarder and assists with customs documentation.

Question 4

What are the payment terms and deposit penalties for international buyers?

Accepted Answer

A $500 security deposit is required to start bidding. After winning a Live Auction, a $300 initial payment is due within 72 hours, followed by a 30% vehicle deposit within 10 days to avoid daily late fees. Failing to pay within 10 days for a Sealed-Bid auction results in a $20 daily penalty.

Question 5

What happens if a vehicle arrives damaged or with a major undisclosed issue?

Accepted Answer

You must submit a detailed report with photo/video evidence within 3 working days of arrival. Guazi facilitates a third-party verification of major issues. For legitimate claims, Guazi assists with carrier claims for transport damage or supports a replacement/return process before Chinese customs clearance.

Question 6

How are platform fees like the 'Transaction Commission' calculated on Guazi?

Accepted Answer

The total Platform Service Fee includes multiple components: a Transaction Commission (either a listed rate or 5.66% of the final bid, min. $280, max. $1600), a fixed $79 Gate Fee, a tiered Online Technology Fee ($49-$149), and a standard Buyer Service Fee (currently waived).

Used CHANGAN KUAYUE Kuayue Wang X5

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