Question 1

How does Guazi ensure the quality and condition of used electric vehicles like the CHANGAN KUAYUE X3 EV?

Accepted Answer

Every vehicle sourced through Guazi undergoes a strict 300-point inspection conducted by certified professionals to verify its mechanical, electrical, and cosmetic condition, ensuring the reported specifications are accurate for international buyers.

Question 2

What is the typical delivery timeline when purchasing a used vehicle from China through Guazi?

Accepted Answer

After receiving full payment and compliant shipping documents, Guazi facilitates shipment within 10 days. Under most standard shipping arrangements, vehicles typically reach their destination port within 35 to 45 days.

Question 3

What happens if the vehicle I receive has a major undisclosed defect or does not match the description?

Accepted Answer

Buyers must report any discrepancies within three working days of the vehicle arriving at the destination warehouse, supported by photo/video evidence. Guazi will assist in arranging inspection by a mutually agreed third party and will facilitate a replacement or return if a major undisclosed issue is confirmed.

Question 4

What are the primary fees involved in an FOB transaction on Guazi's platform?

Accepted Answer

The total FOB price includes the vehicle cost, an Export Handling Fee (for domestic transport and port logistics), and the Platform Service Fee. The Platform Service Fee is a sum of the Transaction Commission (minimum $280), a $79 Gate Fee, an Online Technology Fee (based on final price, e.g., $49-$149), and the Buyer Service Fee.

Question 5

How is the price protected against currency fluctuations during the auction and purchasing process?

Accepted Answer

During a Guazi auction session, a fixed exchange rate is set at the session's start and is used for all bid conversions. Furthermore, all final pricing on vehicle listings is quoted and transacted in U.S. dollars, protecting buyers from currency volatility.

Question 6

What is the process for participating in an auction on Guazi, and what are the security requirements?

Accepted Answer

To participate in auctions, a business must register, get documents approved (business license, storefront), and top up a minimum $500 security deposit. Bidding during open auctions requires bids to be in whole number increments when converted from RMB, and the highest bid meeting or exceeding the reserve price wins.

Question 7

What are the consequences if I win an auction but fail to proceed with the required payments?

Accepted Answer

After winning a sealed-bid auction, a $300 initial payment is required within 72 hours, with a $150 penalty for non-payment. Subsequently, failing to pay the 30% vehicle deposit within 10 days incurs a $20 daily late fee, and may result in order cancellation and further processing fees.

Used CHANGAN KUAYUE Kuayue Wang X3 EV

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