Question 1

How does Guazi ensure the actual condition of a used JAC Refine M6 matches its online description for export?

Accepted Answer

Guazi implements an authoritative 300-point vehicle inspection report for each car. For export, this rigorous quality check guarantees that key components like the JAC M6's engine, transmission, and bodywork align with the online listing before shipping.

Question 2

What is the typical delivery timeline when purchasing a used car from China through Guazi's platform?

Accepted Answer

From order confirmation to port arrival, Guazi ships within 10 business days after receiving payment and completes most international deliveries within 35-45 days, providing end-to-end logistics support including export documentation.

Question 3

What happens if the vehicle arrives damaged or has undisclosed major defects?

Accepted Answer

Buyers must report any issues within three working days of warehouse arrival with photo/video evidence. Guazi will arrange a third-party assessment, and if major undisclosed discrepancies are confirmed, it will assist with vehicle replacement or return, facilitating the claim process with the carrier.

Question 4

How are prices calculated and protected against currency fluctuations on Guazi?

Accepted Answer

All vehicle prices are fixed in U.S. dollars at the time a bid is won or an order is placed, protecting buyers from exchange rate volatility. The final FOB price includes the vehicle cost, export handling fee, and a transparent platform service fee structure based on the final bid amount.

Question 5

What is the process to participate in a live auction on Guazi, and what are the payment terms?

Accepted Answer

After document approval and a $500 security deposit top-up, you can bid in live sessions. Winning requires exceeding the hidden reserve price. A $300 payment is due within 72 hours of winning, followed by a 30% vehicle deposit within 10 days to secure the order and prepare for export.

Question 6

What documentation support does Guazi provide for customs clearance in my destination country?

Accepted Answer

Guazi handles the preparation and provision of essential export documents from China, including the vehicle title and export certificates. Clearance in the destination port is typically the buyer's responsibility, though Guazi offers guidance based on common requirements for regions like Africa and the Middle East.

Used JAC Refine M6

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