Question 1

What is the main advantage of sourcing a used EXEED Stellar through Guazi's export platform?

Accepted Answer

Guazi inspects all vehicles using over 300 detailed procedures before listing, ensuring quality at the source. This includes a thorough mechanical and cosmetic review for each EXEED Stellar, which significantly reduces the risk of undisclosed defects for international buyers.

Question 2

How can I be sure the vehicle description matches the actual condition upon arrival in my country?

Accepted Answer

Guazi provides a dispute resolution process. Upon your vehicle's arrival at the destination warehouse, you must submit an inspection report with photo/video evidence within 3 working days. For verified major discrepancies, Guazi will assist with a replacement or return before customs clearance.

Question 3

What is the FOB price in your listing, and what extra costs should I budget for?

Accepted Answer

The FOB price includes the vehicle price, export handling fee, and platform service fee. You should also budget for sea/air freight, destination port charges, customs duties, and any local import taxes and registration fees in your country.

Question 4

How long does shipping take from order completion to arrival in a country like Nigeria or Uzbekistan?

Accepted Answer

After full payment and document submission, shipping is arranged within 10 days. Under CIF terms, total door-to-port transit time to major ports in Africa and Central Asia typically ranges from 35 to 45 days. Guazi assists with customs documentation.

Question 5

What is the auction process on Guazi for an EXEED Stellar, and are there bidder fees?

Accepted Answer

We operate both silent (sealed-bid) and live auctions. In a sealed-bid auction, the highest bidder wins but pays the second-highest price. A minimum security deposit of USD 500 is required. Bids can be placed in whole USD increments, converted from RMB at a session-fixed rate.

Question 6

What happens if the car I win is damaged during international shipping from China?

Accepted Answer

Your financial risk is protected. Guazi assists you in filing claims directly with the shipping carrier (logistics provider) for any loss or damage incurred during transit. Liabilities and storage costs are borne by the responsible party as per the shipping contract terms.

Question 7

Are there late payment penalties if I win an EXEED Stellar at auction but need more time to pay?

Accepted Answer

Yes. A USD 300 initial payment is required within 72 hours of winning. The 30% deposit must be paid within 10 days, after which a USD 20 daily late fee applies. Failure to pay for 7+ consecutive days results in order cancellation and a USD 150 processing fee.

Question 8

As a buyer from the Middle East, what documents do I need to start bidding on Guazi?

Accepted Answer

As a business, you need to upload your valid business license and a storefront/business premises photo for account approval. Individuals must provide a passport or driver's license. All documents must be clear and legible to pass verification and unlock bidding access.

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