Question 1

Is there a price guarantee to protect against currency fluctuations?

Accepted Answer

Yes, the final bidding price is fixed in US dollars once the purchase is confirmed on the Guazi platform, protecting you from any exchange rate fluctuations between bidding and payment.

Question 2

What documents are needed to make sure the vehicle can be exported and imported smoothly?

Accepted Answer

Guazi handles and provides the entire Chinese export document package, including the title, inspection certificate, and commercial invoice. The Export Handling Fee consolidated in the FOB price covers these processes to ensure smooth customs clearance on the China side.

Question 3

How does Guazi ensure vehicle quality before shipping for international buyers?

Accepted Answer

Each vehicle undergoes a rigorous 300+ point inspection process by Guazi's certified inspectors. You can also request an independent third-party inspection within 3 working days of the car's arrival at the designated warehouse.

Question 4

Can I get my deposit back if I decide to cancel the order after winning a bid?

Accepted Answer

A $150 processing fee is charged for buyer-initiated cancellations after winning a bid in a Live Auction. This fee is deducted from your security deposit. If the cancellation is due to the vehicle failing to meet export requirements, the deposit is fully refundable.

Question 5

What happens if the car is damaged during international shipping?

Accepted Answer

Guazi assists buyers in filing a claim with the shipping carrier. For FOB terms, this is typically handled by the carrier appointed by the buyer; under CIF, Guazi can support with the logistics partner designated, though any resulting losses (like damages) are not covered by Guazi.

Question 6

When will my car be shipped after I complete payment?

Accepted Answer

Guazi ships the vehicle within 10 days after receiving the full payment and all compliant documents, such as proof of identity and destination port information.

Question 7

What happens if I am late picking up the car at the destination port?

Accepted Answer

You have 7 days to pick up the vehicle after it arrives at the port. Late pickups incur daily warehousing fees, and if the vehicle remains unclaimed for over 30 days, Guazi reserves the right to dispose of it.

Question 8

How does the auction process work on Guazi for used cars?

Accepted Answer

Guazi operates both silent (Sealed-bid) and open (Live) auctions. In a Live Auction, vehicles are auctioned in real-time sessions, and you win by placing the highest bid that meets or exceeds the vehicle's hidden reserve price.

Used BAIC Beijing EX5

Reach A Car Buying Consultant

FAQs

People also search for