Question 1

For business buyers in the Middle East importing from China, how reliable is the vehicle condition reported on the listing?

Accepted Answer

Guazi inspects each vehicle with over 300 detailed checkpoints and provides authentic photos. If a major undisclosed defect is confirmed by a mutually agreed third-party inspection within three working days of arrival at the destination warehouse, Guazi assists with replacement or return. Our track record with over one million dealers worldwide is built on this commitment to transparency.

Question 2

What is a typical shipping timeline and what documentation support can we expect when importing FJ Cruisers?

Accepted Answer

Shipment typically occurs within 10 days after full payment, and delivery to most destination ports takes 35-45 days. Under the FOB model, Guazi handles all export documentation, domestic transport to the port, and assists with customs paperwork. The export handling fee within the FOB price covers these services.

Question 3

We found a 2022 FJ Cruiser with only 6,200 km. Are cars with such low mileage common on the platform, and are they trustworthy?

Accepted Answer

While low-mileage vehicles like this are available, Guazi's standardized inspection verifies their condition. The platform adds over 10,000 vehicles daily to its multi-million-car inventory, offering a wide selection. Every listing, regardless of mileage, must pass the same rigorous 300-point inspection before being approved for export.

Question 4

How does the auction bidding process work, and what are the payment terms for international business buyers?

Accepted Answer

Guazi offers both live and sealed-bid auctions. A $500 security deposit is required to bid. After winning, a $300 initial payment is due within 72 hours, followed by a 30% deposit within 10 days. The final price includes the FOB vehicle cost, platform service fees, and export handling fees, with prices fixed in USD to protect against exchange rate fluctuations.

Question 5

If there is damage during shipping, who is responsible and what is the claim process?

Accepted Answer

Guazi assists buyers in filing claims with the carrier for any loss or damage during transport. Storage or handling costs incurred due to damage are the responsibility of the carrier or the responsible party as determined by the claim investigation, per the standard terms of service.

Question 6

What does 'Middle East Version' or 'Parallel Import' mean for the specifications of Toyota FJ Cruisers?

Accepted Answer

'Middle East Version' vehicles are factory-built for that market, often featuring specifications like reinforced cooling. 'Parallel Import' usually refers to vehicles originally sold in other markets and imported into China. Both versions, when sourced through Guazi, undergo the same detailed inspection to verify their condition and compliance with export standards.

Used Toyota FJ Cruiser (Parallel Import)

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Used Toyota FJ Cruiser (Parallel Import)

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