Question 1

How is the condition of vehicles verified before purchase on Guazi?

Accepted Answer

Guazi, as an authoritative used car inspection institution in China, implements over 300 refined inspection procedures for each vehicle to ensure quality at the source. This comprehensive mechanical and aesthetic inspection provides a detailed report, giving you confidence in the vehicle's condition.

Question 2

What are the standard logistics and shipping procedures from China through Guazi?

Accepted Answer

Guazi ships within 10 days after receiving full payment and compliant documents. Under CIF terms, we designate the freight forwarder and assist with transit delays, with most vehicles reaching their destination within 35-45 days after clearing the port.

Question 3

What happens if the received vehicle's condition differs from the description on Guazi's platform?

Accepted Answer

Guazi guarantees all vehicles are as described. Buyers must request a third-party inspection or raise objections within 3 working days of the vehicle's arrival. Upon confirmed major undisclosed defects, Guazi will assist with vehicle replacement or return to resolve the dispute.

Question 4

How does the fixed USD pricing work and are there hidden fees?

Accepted Answer

All Guazi vehicle prices are fixed in US dollars, protecting you against currency fluctuations. The final FOB price displayed before payment includes the vehicle price, export handling fee, and a fully itemized platform service fee, covering costs like the transaction commission, technology fee, and gate fee.

Question 5

Can I customize my vehicle import process, such as choosing my own freight forwarder?

Accepted Answer

Yes. Under FOB (Free On Board) Incoterms, the buyer designates their logistics provider, giving you control over the shipping line and costs from the Chinese port. Guazi's export handling fee covers all domestic procedures up to the designated port.

Question 6

What is Guazi's process for handling transportation damage claims?

Accepted Answer

Guazi assists buyers in filing claims with the carrier for any loss or damage that occurs during transit. Any associated storage or handling costs incurred due to such damage are the responsibility of the liable party, as determined by the claim process.

Used Honda Elysion for Sale

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Used Honda Elysion for Sale

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