Question 1

What final costs should I budget for when buying a Chery T11 on Guazi?

Accepted Answer

The final cost includes the winning bid price plus the FOB price, which covers the export handling fee and platform service fee. The platform service fee is a composite of transaction commission (min. $280, max. $1,600), gate fee ($79), and an online technology fee that scales from $49 to $149 based on the final bid price.

Question 2

How does Guazi ensure the accuracy of the vehicle condition for a used Chery T11 before shipping?

Accepted Answer

Guazi, as an authoritative inspection institution, implements over 300 refined inspection procedures for each vehicle. A third-party report with photo/video evidence must be submitted within 3 working days of arrival if discrepancies are found, and Guazi facilitates dispute resolution, replacement, or return for major undisclosed defects.

Question 3

What is the typical shipping and clearance process timeline on Guazi?

Accepted Answer

Guazi ships within 10 days after receiving full payment and compliant documents. The vehicle typically reaches its destination port within 35-45 days. After arrival, Guazi assists with customs documentation, and the buyer has 7 days to pick up the vehicle before incurring storage fees.

Question 4

What happens if the received Chery T11 has a major issue not described in the listing?

Accepted Answer

Buyers must report the issue with a photo/video evidence report within 3 working days of the vehicle's arrival at the warehouse. A mutually agreed third party will confirm the discrepancy, and Guazi will then assist with arranging a replacement or return as per the platform's after-sales guarantee.

Question 5

What are the auction deposit requirements on Guazi?

Accepted Answer

Bidders must top up a minimum security deposit of $500. When you place a winning bid over the reserve price, $100 is temporarily frozen from your deposit upon order creation. This deposit is released upon successful transaction completion or may be used for penalties in case of a breach of rules.

Used Chery T11

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