Question 1

What is the complete purchase process from bidding to shipment on Guazi?

Accepted Answer

After successful bidding on Guazi, you first make an initial $300 payment within 72 hours, followed by a 30% deposit. Full payment is required before shipping. Guazi handles the export paperwork and arranges for the vehicle to be transported to the designated port (FOB) within 10 days of receiving all payments.

Question 2

How can I be sure about the actual condition of the Yulue EV2 I purchase?

Accepted Answer

Every vehicle on Guazi undergoes a rigorous 306-point inspection, and the detailed report is provided for your review. Should any major discrepancy arise upon the vehicle's arrival at your designated warehouse, you can file a dispute within 3 working days with photo/video evidence for verification and resolution.

Question 3

Are there any hidden fees beyond the auction price?

Question 4

How does Guazi assist with logistics and shipping for international B2B buyers?

Accepted Answer

Under FOB terms, you can nominate your own freight forwarder. Guazi will handle the domestic transport to the Chinese port, port handling, and provide all necessary export documents. Their team also assists with customs paperwork at the destination port.

Question 5

What happens if there is damage during transit?

Accepted Answer

Guazi will assist you in filing a claim with the shipping carrier for any loss or damage incurred during transportation. The costs for storage or handling due to such incidents are borne by the responsible party.

Question 6

Can I return a vehicle after it arrives in my country if I'm not satisfied?

Accepted Answer

Returns or exchanges are not permitted once the goods have cleared Chinese customs. However, for vehicles with undisclosed major defects discovered upon arrival at your warehouse, you can raise an objection within 3 working days for a mutually agreed third-party inspection and potential replacement or return.

Question 7

What are the payment terms and what are the penalties for late payment?

Accepted Answer

After the initial $300, a 30% deposit is due within 10 days. A late fee of $20 per day is charged if the deposit is late. Failure to pay for over 7 consecutive days results in order cancellation and a $150 processing fee deduction.

Question 8

Is a security deposit required to bid, and how is it used?

Accepted Answer

Yes, a minimum $500 security deposit is required. $100 is blocked when you win a bid. It's released upon successful transaction completion or used to cover penalties in case of a breach of platform rules.

Used Yulue EV2

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