Question 1

Is the Kia Shuma available for export from China, and will Guazi provide full export documents?

Accepted Answer

Yes, as with all vehicles on the Guazi platform, the Kia Shuma is available for international export. Guazi handles all export procedures, including the preparation of complete export documents such as the original title, bill of sale, and certificate of export.

Question 2

What is Guazi's inspection process to ensure the Kia Shuma's condition for long-distance shipping?

Accepted Answer

Guazi performs over 300 refined inspection procedures on every vehicle. For auctions, a comprehensive condition report is provided, detailing the vehicle's mechanical and cosmetic state. Major undisclosed defects can be reported within three working days of arrival at the warehouse.

Question 3

How are shipping costs calculated for exporting a used car from China to countries in Africa or the Middle East?

Accepted Answer

Shipping costs depend on the chosen Incoterms. For an FOB shipment, the FOB price includes domestic transport to the port and port handling. The buyer arranges international freight. For CIF, Guazi designates the forwarder, and costs are quoted individually, with delivery typically within 35-45 days.

Question 4

What payment protection does Guazi offer for international transactions, and how are price changes handled?

Accepted Answer

Guazi offers price protection for international buyers. Vehicle prices on the platform, including auction winning bids, are displayed and transacted in fixed US dollars, shielding buyers from exchange rate fluctuations. All final prices are transparent and agreed upon before payment.

Question 5

What happens if the Kia Shuma I win at auction is damaged during shipment from China?

Accepted Answer

Guazi assists buyers in filing claims with the designated freight carrier for transport loss or damage. The responsible party bears the storage or handling costs, and our team supports you through the claims process to resolve the issue.

Question 6

Can I cancel an order after winning a Kia Shuma auction, and what are the penalties?

Accepted Answer

Yes, but with significant penalties. If an order is canceled due to the buyer's reasons, including failure to pay the initial $300 within 72 hours or the 30% deposit within 10 days, a $150 processing fee will be charged, deducted from your security deposit or vehicle payments.

Used Kia Shuma

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Used Kia Shuma

Reach A Car Buying Consultant

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