Question 1

What are the key terms and timeline for paying for a Foday Explorer 6 after winning it on Guazi?

Accepted Answer

After a successful bid on a Foday Explorer 6, you must pay a $300 initial payment within 72 hours. The full 30% vehicle deposit is required within the following 10 days, after which a $20 daily late fee applies until it's paid, with the order at risk of cancellation after 7 days of non-payment.

Question 2

How does Guazi ensure vehicle quality and handle disputes for international B2B buyers?

Accepted Answer

Guazi implements over 300 refined inspection procedures on each vehicle. If a major, undisclosed defect is found, buyers can report it within 3 working days of arrival at the warehouse, and Guazi will assist by arranging a third-party verification to resolve the dispute or facilitate a replacement.

Question 3

What is the typical shipping process and timeframe when I buy from Guazi's auction?

Accepted Answer

Guazi ships vehicles within 10 days after receiving full payment and compliant documents. The platform assists with export documentation. With FOB terms, you can choose your logistics provider; with CIF, Guazi appoints the forwarder and assists with delays, though losses aren't covered.

Question 4

My business is in Africa/the Middle East. Can I legally import used cars from China through Guazi?

Accepted Answer

Yes, Guazi supports exports to most countries and assists with export customs documents. It is your responsibility to check and comply with your destination country's import regulations for used cars (e.g., year restrictions, emission standards) and obtain any necessary permits before shipping.

Question 5

What exactly is included in the FOB price quoted on Guazi for a vehicle?

Accepted Answer

The FOB price includes the vehicle price, a consolidated export handling fee for domestic transport, port handling, and pre-shipment inspection, plus the platform service fee (Transaction Commission, Gate Fee, Online Tech Fee). It specifically excludes certifications, translations, or battery documentation.

Question 6

What happens if I win a Foday Explorer 6 but fail to pay the deposit on time?

Accepted Answer

If you fail to pay the $300 initial payment within 72 hours, a $150 penalty is charged from your security deposit. Failure to pay the 30% deposit within 10 days incurs a $20 daily late fee. The order will be canceled and treated as a buyer return if unpaid for over 7 days, incurring a $150 processing fee.

Question 7

As a first-time buyer, how do I participate in Guazi auctions for Foday Explorer 6 vehicles?

Accepted Answer

First, register and get approved by submitting documents (business license for companies/passport for individuals) and deposit a $500 security deposit. Once approved, you can bid on vehicles in daily sessions, starting at 11:00 AM Beijing Time, with bids required in $100 increments (converted from RMB).

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