Question 1

How does Guazi ensure the quality of used DS 9 vehicles I purchase for export?

Accepted Answer

Each vehicle undergoes a comprehensive inspection with over 300 detailed procedures, providing a transparent report on condition. An independent third-party inspection can also be arranged to verify the vehicle's state before shipment.

Question 2

What are the common payment terms and what happens if there is a delay?

Accepted Answer

After winning a bid, an initial USD 300 payment is required within 72 hours, followed by a 30% deposit within 10 days. A late fee of USD 20 per day applies for delayed deposit payments, and persistent delays over 7 days may lead to order cancellation with a USD 150 processing fee.

Question 3

Who is responsible for arranging international shipping and how long does it take?

Accepted Answer

You can choose between FOB or CIF shipping terms. Under FOB, you appoint the logistics provider; under CIF, Guazi handles it. Vehicles are typically shipped within 10 days after full payment, with transit to most destinations, including regions like Africa and the Middle East, taking 35-45 days.

Question 4

What happens if the car I receive has an undisclosed major issue?

Accepted Answer

You must report any significant discrepancy from the listing description, with photo/video evidence, within three working days of the vehicle arriving at the departure port warehouse. Guazi will arrange a mutually agreed third-party inspection and assist with replacement or a return if a major defect is confirmed.

Question 5

What is the total cost breakdown when I win a Used DS 9 on auction?

Accepted Answer

The final invoice includes the winning bid price, an Export Handling Fee (covering domestic transport to port and port handling), and a Platform Service Fee, which is a sum of a Transaction Commission, a USD 79 Gate Fee, an Online Technology Fee based on the final bid price, and the standard Buyer Service Fee (currently free).

Question 6

How transparent is the auction bidding process?

Accepted Answer

Guazi's sealed-bid auctions operate on a non-disclosed, second-price (Vickrey) model. This means you win at the second-highest bid's amount, not your own maximum, promoting fair pricing for buyers like B2B exporters.

Used DS 9

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