Question 1

What is the average condition and mileage range for used Chana Changxing EVs available?

Accepted Answer

Each used EV on Guazi undergoes over 300 multi-point professional inspections, ensuring a verified condition report. Comprehensive photos and details for each vehicle, like the Chana Changxing EV, are provided for transparent assessment.

Question 2

How does Guazi handle export documentation and shipping to destinations like Africa or the Middle East?

Accepted Answer

Guazi manages the entire export process, including customs clearance documents for the destination country. Once full payment is received, shipping is arranged within 10 days, with most vehicles reaching their final destination within 35-45 days.

Question 3

What is the process for raising a dispute if the vehicle condition differs upon arrival?

Accepted Answer

Buyers can request a third-party inspection within 3 working days of the vehicle's arrival at the warehouse by submitting a report with photo/video evidence. If major undisclosed defects are confirmed, Guazi will assist with replacement or return procedures.

Question 4

Are the auction prices on Guazi final, and what other costs are involved in the final price?

Accepted Answer

Winning auction bids are final. The final FOB price includes the vehicle price, a consolidated export handling fee, and the platform service fee (comprising transaction commission, gate fee, online tech fee, and buyer service fee).

Question 5

How secure is the transaction process for international B2B buyers on Guazi?

Accepted Answer

Transactions are secured by a mandatory USD 500 security deposit and fixed USD pricing to protect against currency fluctuations. All payments and document exchanges are managed through Guazi's platform to ensure a protected process.

Question 6

What happens if there is damage to the vehicle during international shipping?

Accepted Answer

Guazi assists the buyer in filing a claim with the carrier for any loss or damage incurred during transport. The responsible party, as determined by the carrier's investigation, bears the costs for repairs or compensation.

Used Chana Changxing EV

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