Question 1

What is included in the auction price for a Used BAW Big Cat on Guazi?

Accepted Answer

The final auction winning price quoted is typically for the vehicle itself. Please note that the final trade total, issued by Guazi after winning, will include the export handling fee, platform service fees (Transaction Commission, Gate Fee, Online Technology Fee), and potentially other documentation costs.

Question 2

How does Guazi's price protection work for international B2B buyers in volatile currency markets?

Accepted Answer

Guazi uses a fixed USD to RMB exchange rate locked at the auction session start time. This shields your final bid calculation from rate fluctuations during the live auction, providing price certainty for procurement budgeting.

Question 3

What happens if I win an auction for a BAW vehicle but the seller does not confirm the order?

Accepted Answer

After you win, the seller has 72 hours to confirm the order. If they do not confirm, the order may be cancelled. Your security deposit will be unfrozen in this case, and you will not incur charges for the unconfirmed transaction.

Question 4

As a dealer in Africa/Central Asia, what after-sales support does Guazi offer if the vehicle arrives with an undisclosed major issue?

Accepted Answer

Guazi provides online after-sales support. You must report any major discrepancy with photo/video evidence within 3 working days of the vehicle's arrival at your designated warehouse. A mutually agreed third party will confirm the issue, and Guazi will assist with replacement or return procedures.

Question 5

What are the payment deadlines and penalties after winning a Used BAIC Big Cat auction?

Accepted Answer

A USD 300 initial payment is required within 72 hours of order success. Then, a 30% vehicle deposit must be paid within 10 days, after which a USD 20/day late fee applies. Failure to pay for over 7 consecutive days results in order cancellation and a USD 150 processing fee.

Question 6

Who is responsible for shipping and customs documentation under FOB terms when buying from Guazi?

Accepted Answer

Under FOB terms, you as the buyer designate the logistics provider and are responsible for the main freight and destination port clearance. Guazi handles the vehicle's delivery to the Chinese port of departure and assists in preparing the necessary export and customs documents from China.

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