Question 1

How can I be sure about the true condition of a used BMW from China before shipping it to my country?

Accepted Answer

Guazi performs a stringent 300-point inspection on every vehicle to verify its condition. International buyers have a 3-day window after the car arrives at the designated warehouse to inspect it and report any major discrepancy with the description, supported by photo/video evidence.

Question 2

What is included in the final price I pay when purchasing a BMW on Guazi?

Accepted Answer

The displayed FOB price includes the vehicle cost, export handling fee, and platform service fees. The export handling fee covers all costs from pickup in China to the port, while the platform fee is a transparent sum of commission, gate fee, technology fee, and service fee.

Question 3

How long does it take to ship a purchased BMW from China to destinations in the Middle East or Africa?

Accepted Answer

Guazi arranges shipping within 10 days after full payment. Under typical FOB or CIF terms, total delivery time to major ports in regions like the Middle East or Africa is usually between 35 to 45 days.

Question 4

What documents are required for a business to legally export a vehicle from China through Guazi?

Accepted Answer

For businesses, Guazi requires a verified business license and a storefront/business premises photo for account approval. Guazi then handles the export declaration and provides all necessary customs documents for the vehicle's legal exit from China.

Question 5

What if the BMW I receive has a major undisclosed defect?

Accepted Answer

If a mutually agreed third-party inspection within 3 days of warehouse arrival confirms a major undisclosed defect, Guazi will assist with a replacement or return, as per their buyer protection policy.

Question 6

Why do some BMW listings on Guazi not show an FOB price?

Accepted Answer

Listings without an FOB price are typically available through Guazi's live or sealed-bid auctions. You can view and bid on these vehicles after account approval and depositing a $500 security deposit.

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