Question 1

Can I buy electric car or hybrids from Guazi?

Accepted Answer

Yes. Guazi sells left‑hand‑drive used electric vehicles, plug‑in hybrids, and hybrids alongside petrol vehicles.

Question 2

How to Buy (Major Steps)

Accepted Answer

Follow these major steps to complete a purchase on Guazi.com: 1. Choose a vehicle 2. Send an inquiry 3. Make your payment 4. Receive confirmation 5. Receive export documents 6. Collect your vehicle 7. Complete customs clearance

Question 3

How can I find the right product?

Accepted Answer

Guazi.com lets you filter by multiple criteria and sort results by year, quality, price, and other factors. This makes it easy to compare options and find what fits your needs.

Question 4

When does the purchase contract come into effect?

Accepted Answer

Question 5

How long will you hold a product for me?

Accepted Answer

We will reserve the vehicle as long as you meet the payment terms:
•72 hours to provide the T/T copy;
•120 hours for bank payment confirmation;
•PayPal, Visa, MasterCard payments confirm instantly and secure your reservation.

Question 6

What does 'Under Offer' mean?

Accepted Answer

A vehicle is marked Under Offer when a customer has submitted a formal purchase offer and is in the process of completing payment. During this period, the vehicle is temporarily reserved and not available for new offers.

Question 7

How do I send an inquiry?

Accepted Answer

Select Vehicle→ Start Chat→ Select Inquiry→ Enter Details→ Submit

Question 8

Why is it safe to shop at Guazi.com?

Accepted Answer

1. Strict inspection and transparent reports; 
2. Comprehensive transaction guarantees; 
3. Standardized transaction process; 
4. Brand endorsement and reputation

Question 9

How can I contact Guazi?

Accepted Answer

Use the Contact Us section on our website.
Phone: +86 130 5150 9369
Email: globalguazi@guazi.com

Question 10

Glossary

Accepted Answer

Question 11

Can I purchase RHD cars from Guazi.com ?

Accepted Answer

Question 12

Is it possible to ship car parts in the car that I am buying?

Accepted Answer

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